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Guide

How to get more salon clients: rebook, reviews, referrals, video

Updated

Here are four ways to fill your book without an ad budget, starting with the cheapest. You can start each one this week.

In short

  • The four ways to get more salon clients without ads are rebooking, Google reviews, referral cards and short videos.
  • Booking the next appointment before the client pays fills your book with people you already have.
  • Asking for a Google review at the reveal, with a QR card, catches clients while they are happy.
  • A referral card with a named offer for a friend's first visit gives clients a reason to recommend you.
  • A short video of you explaining your work helps nervous first-timers choose you. Cutroom edits it, and your first video is free.
Drawn scene: a salon chair, a mirror and a blow dryer, with a phone showing a blank ad frame and a small lime play button.
Illustration by Cutroom, AI-generated
Ways to get more clients without ads
4
Time for Cutroom to send back a finished video
~1 min
Cutroom credits for a 30-second video
110

The 4 ways, cheapest first

Rebooking and reviews come first, because they use clients already in your chair.

Four ways to get more salon clients

WayWhat you doWho it reaches
1. RebookBook the next visit before they payThe client in your chair
2. ReviewsAsk at the reveal, with a QR cardPeople searching for a hair salon nearby
3. Referral cardsA named offer for a friend's first visitYour clients' friends
4. VideoFilm how you work, in your own wordsNew clients comparing salons
  • Way: 1. Rebook

    What you do
    Book the next visit before they pay
    Who it reaches
    The client in your chair
  • Way: 2. Reviews

    What you do
    Ask at the reveal, with a QR card
    Who it reaches
    People searching for a hair salon nearby
  • Way: 3. Referral cards

    What you do
    A named offer for a friend's first visit
    Who it reaches
    Your clients' friends
  • Way: 4. Video

    What you do
    Film how you work, in your own words
    Who it reaches
    New clients comparing salons

1. Rebook in the chair

The easiest appointment to fill is the next one for the client already in your chair.

  • Ask before they pay, while you are still talking about their hair.
  • Tie it to their hair, for example "If you want to keep this shape, come back in six weeks. Shall I book it now?"
  • It is not pushy, because it is aftercare: the client leaves with a plan.
  • A booked next visit means you rely less on reminder texts.

This is the whole editor

Highlight a phrase and a clip lands on those exact words. No timeline, no keyframes, no layers.

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2. Ask for Google reviews at the reveal

People searching for a hair salon nearby compare a few Google profiles, mostly on reviews and photos.

  • Ask at the reveal, while the client is looking in the mirror with their phone in hand.
  • Give them a card with a QR code that opens your Google review page, so it takes seconds.
  • A text a week later is easy to ignore, so ask in person on the day.
  • Never offer a discount or a free service for a review. Google's rules do not allow any reward for reviews.
  • Fill your profile with photos of your work, not the storefront.

3. Give referral cards with a real offer

A referral card with a named offer lets you see how many new clients it brings.

  • Put a named offer for the friend, the stylist's name and an end date on the card.
  • Give cards to the clients you would like more of.
  • Keep the offer to a friend's first visit, so the cost is one you chose once.
  • Avoid a standing public discount, which lowers your prices for everyone.

4. Show your work on video

Salon photos often look alike. A short video shows how you talk, how you think and what your work looks like.

  • Film the answer to the question you hear most in the chair.
  • Film a transformation and say what the client came in with, what you did and what it costs.
  • New clients are trusting a stranger with their hair, and a video lets them meet you first.
  • Film vertical, so one video works on Instagram, TikTok and YouTube Shorts.

Where Cutroom fits

If a video takes an evening to edit, it will not happen every week. Cutroom edits it for you in about a minute.

  • You upload a video of yourself talking, up to 3 minutes long, in your browser.
  • Cutroom cuts it and adds captions timed to your voice, and a finished vertical (9:16) video comes back in about a minute.
  • You can upload your before and after clips and put them on the words where you describe them.
  • A 30-second video costs 110 credits: 100 to edit and 20 per minute of export.
  • Lite at $19.99 a month covers about 11 videos of 30 seconds, and Basic at $39.99 about 22.
  • Your first video is free (600 credits, for one video), with no card, within 7 days.

A frame of a finished Cutroom video

You stay on screen, your own clip covers the words you choose, and captions follow your voice.

Questions people ask

How do I get more clients for my salon?
Start with the clients you have. Book their next visit before they pay and ask for a Google review at the reveal. Then add referral cards and short videos of your work.
How long before this brings new clients?
Nobody can promise a number. Rebooking and reviews usually work first, because they use clients already in your chair. Search and video build up more slowly.
Should I offer discounts to get new salon clients?
Not publicly. A public discount lowers your prices for everyone. A limited offer for a friend's first visit costs less and brings people who already trust the friend who sent them.
What should my first salon video be?
The answer to the question you hear most in the chair. You already explain it well every day, so say it to the phone the same way.
My chairs are full. Why market at all?
Because clients move, change routines or stop coming. A book fed by rebooking, reviews and referrals also makes raising your prices less risky.
Do I need TikTok, Instagram and Google all at once?
No. Start with your Google Business Profile, because it reaches people already searching. Then pick one social platform and film vertical, so the same video fits the others later.

Ask your next client to rebook before they pay, and hand them a review card at the reveal. Your first video is free.

Try for freeYour first video is free, no card, and you have 7 days to make it. It carries a Cutroom mark; Lite at $19.99/month removes it